Information depends on how you interact with us.
We may collect personal and non-personal information when you interact with our website or services.
This may include your name, email address, phone number, city and state.
This may include loan and financial details that you voluntarily share while seeking assistance.
This may include information voluntarily shared through available forms, calls, WhatsApp or email.
Website and hosting systems may process technical information such as IP address, browser or device information, visited pages and referral information.
Do not send passwords, card PINs, UPI PINs, OTPs or online-banking authentication credentials through ordinary website, email or messaging communications.
Information may be used to provide and support our services.
Depending on your interaction with Loan Cure Solutions, information may be used to:
Provide and manage the services you request from us.
Conduct consultations and case reviews where those services are offered.
Respond to and communicate about your enquiry, service or case.
Improve website administration and service offerings based on relevant information.
Provide information or updates relevant to the service or enquiry.
Address fraud, misuse and applicable legal or compliance requirements.
Loan Cure Solutions does not sell, rent or trade personal information to third parties.
Contact details may be used for service-related communication.
When you voluntarily submit your contact details or ask us to contact you, Loan Cure Solutions may use the details provided to communicate about your enquiry or service through appropriate channels such as phone, SMS, WhatsApp or email.
Promotional communications, where used, may be opted out of by contacting us. Service-related communications may still be necessary where they relate to an active enquiry or engagement.
Communications remain subject to applicable consent, preference and telecommunications requirements. Nothing in this policy is intended to override rights or restrictions that apply under law.
Website technologies may support functionality and traffic analysis.
The website may use cookies or similar technologies where implemented to support functionality, improve user experience or understand website traffic.
You can generally control cookies through your browser settings. Disabling certain cookies may affect website features that depend on them.
Technical website and hosting systems may also process information required to deliver pages, maintain security and diagnose technical issues.
Information may be shared only where there is a relevant reason.
Personal information may be shared, where appropriate and necessary, with service providers or professionals assisting with the relevant service or case on a need-to-know basis.
Information may also be disclosed where required to comply with applicable legal obligations, court orders or lawful government requests, or where reasonably necessary to protect legitimate rights, safety or property.
Where third parties process personal information in connection with our services, appropriate confidentiality and data-protection expectations should apply according to the relevant relationship and applicable requirements.
Reasonable safeguards are important, but no system is risk-free.
Loan Cure Solutions aims to use reasonable measures to safeguard personal information against inappropriate access, use or disclosure.
The website is intended to be accessed through a secure HTTPS connection where properly configured. However, no method of internet transmission, electronic communication or electronic storage can be guaranteed to be completely secure.
Information should be retained only while there is a relevant need.
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including relevant service administration, record-keeping, complaint or dispute handling, and applicable legal requirements.
Different categories of information may require different retention periods depending on their purpose and the circumstances of the engagement.
You may contact us about information connected with you.
Subject to applicable law and the circumstances of the request, you may contact Loan Cure Solutions to:
Ask about personal information associated with your interaction with us.
Ask us to correct inaccurate information you previously provided.
Ask about deletion of information, subject to applicable legal and legitimate retention needs.
Withdraw or change communication preferences where applicable.
Our debt-support services are intended for adults.
Loan Cure Solutions' services are not intended for individuals under the age of 18, and we do not intend to collect personal financial information from minors through these services.
If information belonging to a minor is identified as having been submitted inappropriately, you may contact us so the matter can be reviewed and appropriate action taken.
Third-party websites have their own privacy practices.
This website may contain links to websites or services operated by third parties. Loan Cure Solutions does not control their independent privacy practices or content.
You should review the privacy information provided by the relevant third party before submitting personal information directly to it.
This Privacy Policy may be updated when practices change.
Loan Cure Solutions may update this Privacy Policy from time to time to reflect changes in website features, services, information-handling practices or applicable requirements.
Updates will be published on this page together with the applicable effective or updated date. You should review the current policy when you need to understand how information is being handled.
Contact Loan Cure Solutions about a privacy concern.
For questions or concerns regarding this Privacy Policy or personal information connected with your interaction with Loan Cure Solutions, contact us using the details below.
1st Floor, Property No 101, Patparganj Rd, above Bank of Baroda, Phase 1, Patparganj, Mayur Vihar, New Delhi, Delhi, 110091